Shipping Policy

Shipping & Delivery Policy — 6GC Pty Ltd

Last updated: November 2025

We want your order to arrive safely and promptly, no matter where in the world you are. This page explains how we handle shipping, delivery times, and tracking.

1. Where We Ship

We’re based in Australia and proudly ship worldwide.
Whether you’re in Sydney, San Francisco, or Stockholm — we’ll get your book to you!

2. Processing Times

Orders are usually packed and dispatched within 2-5 business days after payment is received.

We will send you a confirmation email once your order is on its way.

If we experience any unexpected delays (for example, postal disruptions or stock replenishment), we’ll let you know straight away.

3. Delivery Times

Delivery times depend on your location and chosen shipping method:

Region

Estimated Delivery Time

Within Australia

3–10 business days

New Zealand

7–14 business days

North America

10–20 business days

Europe

10–25 business days

Rest of the World

14–30 business days

Please note that these are estimates only, and delivery times may vary depending on postal or customs processing.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.
From time to time, we may offer free or discounted shipping promotions — keep an eye out for those!

5. Tracking Your Order

Once your order is shipped, you’ll receive a tracking number (where available).
You can use it to follow your order’s journey through the carrier’s website.

6. International Orders

For customers outside Australia:

Your order may be subject to customs duties, import taxes, or local handling fees once it arrives in your country.
These charges are not included in our prices and are your responsibility.
Customs processes can also cause delivery delays — unfortunately, these are beyond our control.

7. Lost or Damaged Parcels

If your parcel is lost, delayed beyond reasonable timeframes, or arrives damaged, please email hello@6gc.com.au with your order details.
We’ll work with you and the courier to sort things out quickly.

8. Incorrect Address

Please double-check your delivery address at checkout.
If you realise you’ve made a mistake, contact us straight away at hello@6gc.com.au — if your order hasn’t shipped yet, we can usually update it.

9. Contact Us

If you have any questions about shipping or delivery, please reach out to us at hello@6gc.com.au